Service Offerings

 
GlobalSource Communications offers a wide range of Services to our customers. These range from Project Assessment, Design and Management to Project Integration and Ongoing monitoring utilizing our world-class NOC facilities.
 

GlobalSource looks at a relationship with a new carrier, service provider or customer as a partnership opportunity.

If you need to be backed by a serious global telecommunications supplier that has a one-stop-shop solution - we will be happy to supply you with a full range of services, including ongoing monitoring and project management. We have the experience necessary to work with you and make your business a success.

Custom Solutions

Our satellite network and business relationships allow us to meet your requirements regardless of your needs. For example if your customers require local access and calling services in a location where we do not operate we may decide to host a local point of presence in the desired location. We may also need to integrate new technology to perform tasks that you r business requires. As a solution provider we will help you find the solution that will make your business work. Your success is our success.

Project Assessment, Design, and Management

Having understood  the basic needs we are able to assess your precise requirements, and design a solution for you. In many cases we will have already had similar customer needs in the past and we will be able to provide expert advise and guidance. Rather than make this process difficult for you we are happy to share our experience and work to make your business a success.

Project Integration/Monitoring /Complete NOC Facilities

Once your product is launched we can help you by providing complete NOC facilities or alternatively support on an as-needed basis. Many customers will choose to use our modern 24x7 NOC to monitor their system rather than building a technical team for this purpose. Our world-class team is both knowledgeable and experienced and are happy to help  with any technical questions or concerns.

GlobalSource’s Network Operations Services is a full-service outsourced surveillance and support solution for customers’ voice switching infrastructure. By outsourcing NOC Services to GlobalSource, customers benefit from:

  • Additional features, functionality or platform support

  • GlobalSource's  technical experience, NOC infrastructure and existing toolsets

  •  Reduced operational expenses and improved efficiency

  • A predictable business case that is less expense than establishing your own NOC

  • Greater visibility to network events

The fully-customizable suite of services includes Element Surveillance and Support, Remote Network Support Services and On-Site Network Support Services. GlobalSource guarantees performance with Service Level Agreements (SLAs). Our Network Operations Services provides customers with business flexibility, reduced capital and operating expenses and increased network reliability. For more information, please contact GlobalSource.